TICKETS 2010 season

Please take notice of the new seatplan.
2010 opera & ballet tickets on sale from December 20 2009
2010 concert tickets on sale from January 26 2010

BOX-OFFICE INFO
Tickets price
(*) The prices shown above do not include pre-sale (10%) and commission charges. Pre-sale fare is applied to all tickets up to the day before performance.

OPERAS & BALLETS
2010 Tickets on sale from December 20, 2009.

CONCERTS
2010 Tickets on sale from January 26, 2010.

ONLINE BOX-OFFICE
You may purchase tickets through the Vivaticket website. All available tickets for each performance are on sale on the internet as well as at the Teatro Massimo box-office.
Beware of external vendors, as the only authorized vendor is Amit-Vivaticket. Tickets are to be collected at the Teatro Massimo box-office on the same day of performance, one hour before the beginning.

TEATRO MASSIMO BOX-OFFICE
The Box-office is located in the Foyer - Piazza Verdi, Palermo.
Opening hours: from Tuesday to Sunday, from 10 am to 3 pm
On the days of performance, the box-office opens one hour before the beginning, and closes half an hour after the commencing of the performance. An information service is also provided on performance evenings, calling the number +39.091.605.35.80.
Fax: + 39 091 322949
E-mail: biglietteria@teatromassimo.it

CUSTOMER CARE
You can call our customer care for information, booking and buying.
Toll-free number (Italy only): 800.90.70.80.
From abroad Italy and mobile phones: +39.06.48.07.84.00
The customer care is open from Monday to Sunday, from 10 am to 5 pm.

CONCESSIONS
The following concessions are available for performances B, C, D, F (Premiere and S performances excluded):
• Young people up to the age of 28
• Elderly people, over the age of 65
• Dance-academies-attending pupils
• Tourist groups (at least 10 people)
• Disabled people on a wheelchair may access the hall (platea) at the full price of section 8.
• Students (Speciale studenti): 50% discount on S performances (operas) and concerts for all students under 25
• Children and parents (Speciale famiglie): free entry for 6-16 years-olds and two concession-price ticket for their parents for Bohème (March 5), Barbiere di Siviglia (September 19) and Fanciulla del West (December 16).

METHOD OF PAYMENT
• Cash
• Bank draft or cheque with a non-negotiability clause, and made out to “Fondazione Teatro Massimo Palermo”
• Credit card or cash-card

TERMS AND CONDITIONS OF SALE
Admission to the Theatre is restricted to ticket-owners only. On entering the venue, the audience is required to show the ticket to the Theatre's personnel. Tickets cannot be reimbursed, given to others or used for commercial/advertising/promotional purposes unless previously authorized by the Theatre management. Latecomers will not be admitted to the Theatre until a suitable interval. It is forbidden to use a seat other than the one purchased. Changes in the seating assignment can occur for technical or security reasons.The Theatre reserves the right to provide alternative seats to those specified on the ticket for security or technical reasons. Children under the age of six are not admitted to performances (with the exception of the educational programme for the schools). The use of cameras and recording equipment is strictly forbidden. Umbrellas, hats, bags, crash-helmets, photo or videocameras and all recording equipment are to be left in the cloakroom. Cell phones must be turned off. The audience is required to stay silent during the performance. Photographs, video and audio recordings are strictly forbidden. No food or drink are allowed into the Theatre. The audience may refer to the person in charge of reception or to the reception personnel for any need.
Smoking is forbidden.

SCHEDULE CHANGES AND REIMBURSEMENT
The management reserves the right to make changes in the seating-plan, timetable and calendar due to technical, artistical or extraordinary reasons not depending on the Theatre's management will.
In the above-mentioned cases,the Theatre will search a suitable alternative or otherwise provide a reimbursement under the following conditions: a) in case of a date change, up to the original date in which the performance was scheduled at the time of purchase; in case of essential changes due to Teatro's workers' strike, or to force majeure such that the performance goes on stage in a partial form (for example opera performed without the orchestra or with piano only and such cases) up to the date of performance; c) in case of full cancellation, within 15 days after the date of performance. In case of changes in the scheduled performances occur, the audience will be promptly informed through a printed notice in the foyer, the website and whenever possible the email. For any other occurence not mentioned here, the Italian law on the matter will apply.